Frequently Asked Questions
What makes the VELUNEE™ 3D Blackout Sleep Mask different?
VELUNEE™ features a 3D contoured design that creates space around the eyes while helping to block out surrounding light for a more comfortable rest.
Does the mask touch my eyes?
The contoured eye cavities are designed to create additional space around the eyes and minimise direct contact.
Is the sleep mask adjustable?
Yes. The adjustable strap allows you to customise the fit for your comfort.
Can I use VELUNEE™ while travelling?
Yes. Its lightweight design makes it convenient for sleeping at home, in hotels and while travelling.
How do I clean my VELUNEE™ mask?
Care instructions will be provided with your product. We recommend following these instructions to help maintain the mask's shape and materials.
How long will my order take to arrive?
Please visit our Shipping & Delivery page for current delivery information.
Can I return my order?
Yes, subject to our returns policy. Please visit our Returns & Refunds page for full details.
Still need help?
Visit our Contact Us page and we'll be happy to help.